BEFORE FILLING ANY DISPUTE ON PAYPAL, STRIPE OR CHARGEBACK CONTACT OUR SERVICE. THIS MAY MAKE THE PROCESS FASTER AND SMOOTHER.
THANKS FOR YOUR UNDERSTANDING.
First, please check our refund policy to check if you are eligible for a refund.
Then, Please contact our customer service via email here
Please mark your order number, phone number and "Return" on the package, and let us know the tracking number when you send it out. For a refund, we will send back your money to your bank normally within 5 working days upon we confirmed your refund request.
Please contact us for any further issues about returns through email here